Corrections to KING 5 story regarding reservations

KING 5 produced a story yesterday about the vehicle reservation that begins soon in the San Juan Islands. There are two errors that WSF has asked the station to correct. We’re sharing them with you here in the hopes of avoiding confusion. Here is the text of the corrections that were sent to KING 5:

In addition to Anacortes-San Juan Island and Anacortes-Orcas Island, we also will offer reservations from Anacortes to Shaw and Lopez islands, just not from Shaw or Lopez to Anacortes. Also, I wanted to clarify our no-show policy. No-show fees only apply when reserved travel is not completed on the same day and terminal as booked.

It is true that customers have until 5 p.m. the day prior to reserved travel to cancel or change their reservation. However, if a customer arrives late and misses the sailing they have a reservation on, then they may use their reservation on a different sailing within the same service day from the same terminal without being charged a no-show fee.

If you are not aware of the story, the text is available here.


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About sjbrooksyoung

Susan Brooks-Young has been involved in the field of instructional technology since 1979. She was one of the original technology users in the district where she taught and has continued to explore ways in which technology can be used to facilitate student learning. She has worked as computer mentor, technology trainer, and technology curriculum specialist. Prior to establishing her own consulting firm, Susan was a teacher, site administrator, and technology specialist in a county office of education in a career that spanned more than 23 years. Since 1986, she has published articles and software reviews in a variety of education journals. She is also author of a number of books which focus on how school leaders can implement the NETS*A Standards. Susan works with educators internationally, focusing on practical technology-based strategies for personal productivity and effective technology implementation in schools. Susan and her husband live on Lopez Island, WA.

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