KING 5 produced a story yesterday about the vehicle reservation that begins soon in the San Juan Islands. There are two errors that WSF has asked the station to correct. We’re sharing them with you here in the hopes of avoiding confusion. Here is the text of the corrections that were sent to KING 5:
In addition to Anacortes-San Juan Island and Anacortes-Orcas Island, we also will offer reservations from Anacortes to Shaw and Lopez islands, just not from Shaw or Lopez to Anacortes. Also, I wanted to clarify our no-show policy. No-show fees only apply when reserved travel is not completed on the same day and terminal as booked.
It is true that customers have until 5 p.m. the day prior to reserved travel to cancel or change their reservation. However, if a customer arrives late and misses the sailing they have a reservation on, then they may use their reservation on a different sailing within the same service day from the same terminal without being charged a no-show fee.
If you are not aware of the story, the text is available here.